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Life’s journey is comprised of a series of “highs and lows”, moments of ecstasy and moments of extreme pain and many other more neutral emotional experiences in-between. These emotional “ups and downs” need to be managed, understood and processed in order to maintain emotional wholeness. Unless one had the privilege of having parents or other…

Do not let the memories of your past limit the potential of your future. There are no limits to what you can achieve in your journey through life, except in your mind (Roy T Bennett) Apparently, the average person has over 30 000 thoughts per day – many of which are helpful and steer you in…

Training, formal or informal, is an important ingredient for growth and development. Not all training is of a high quality, but training serves to stimulate your heart and mind – it gets you to think more broadly, exposes you to other possibilities and helps you evaluate your own progress. Most companies provide adequate training opportunities,…

Most forward-thinking organisations are already measuring employee engagement levels within their respective organisations, so for these organisations, the first step in the employee engagement journey has commenced. The knowledge, skills and tools to address the gaps that are identified are often lacking, however, and these gaps need to be closed. This book identifies behaviours and actions that can be undertaken by leaders to engage meaningfully with employees and to create a sustainable environment that leads to passion being expressed, creativity being employed, and productivity being realised.

In our ever-changing and constantly disrupted world, leadership excellence is a necessity – although seemingly stating the obvious, countless different management philosophies and methods abound, many of which are ineffective and some even introducing toxicity and dysfunctionality into the work environment. Many organisations “labour” under poor and even devious managers. In these organisations, most employees…

I have spoken to many employees in various business contexts who feel that their voices are not heard – their ideas are not listened to. As such, they feel that they don’t have a real contribution to make, feel undervalued and overlooked. Typically, this translates into despondency and many leave their energy and passion at…

When having to go to the medical doctor for an appointment and upon entering the surgery, the door is shut behind you and all focus of the doctor falls on you – questions are asked about your condition, you are examined and a suggested course of treatment is offered. There are no distractions, no pharmaceutical…

“We are hiring!” Many adverts are boring, but some job postings are fun – like this one I happened to read recently: “Thanks for taking a look at the job description for … We felt a little bit impersonal just throwing you right in there with words like “revolutionising” and “disrupting”. As such, we want…

So much has been written for leaders and managers, team leaders and organisational heads – and rightly so, as there is a huge leadership skills gap in the world. Very little, however, has been written for employees in terms of assisting them with developing the skills needed to enjoy relational effectiveness. So, this book is for you – the employee – to enable you to develop the critical skills you need to construct the crucial conversations necessary to getting results in your relationship with your boss.

When confronted by significant differences of opinion with others, aggressive communication or manipulative forms of behaviour, particularly from those in more senior positions, many employees are overwhelmed and overcome – they either fight (respond aggressively or sarcastically), flee (get out of the situation as quickly as possible) or freeze (absolutely dumbstruck, they become speechless, or…

Taking team time-outs is a common practice in a variety of sports – a time-out being a halt in play which allows a moment for the coach to communicate with the team. Teams/coaches usually call time-outs at strategically important points in the match in order to halt the momentum of the game if it is…

The fear of failure is enough to stop many people in their tracks and cause them to give up without even making any further attempts. Is it possible, however, that failure could be just the “force” that one needs to propel one to a place of fresh thinking, new levels of creativity and renewed energy…

In many managers, there is a natural tendency to desire that their staff think like they do, agree with what they say and support their ideas – there seems to be a level of personal comfort and security that goes along with employees nodding their heads and following the manager unconditionally, but this is not…

“It does not make sense to hire chess players and then treat them like chess pieces” (Anon) I was always taught to treat the cleaner like I treat the managing director/CEO – i.e., with dignity and respect. This should be true of how we treat people from every level in the organisation, particularly those that…

“We don’t seem to be making any meaningful headway. There’s conflict and back-biting amongst team members, each team is very protective of their respective pieces of turf and the business lacks focus”. I hear this quite frequently as I consult with companies – strategic goals not being executed effectively as a result of a lack…

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How do companies keep up with or, better still, stay ahead of the curve with the ever-accelerating technological and cultural change that influences our world today? After all, the first text message was sent less than thirty years ago. Google has only been around for two decades, Facebook fifteen years and Twitter twelve years. Companies…

The 21st Century seems to be demanding a shift in leadership style, character and application – gone are the days of autocracy, manipulation, selfishness, greed and meanness (at least, we would like them to be gone). Our chaotic world (social, business, political, etc.) is calling for sensibility and sustainability, but very few are answering the…

I quite frequently hear the comment from my delegate customers: “I really wish my boss would be more supportive. He/she needs to be present and on my side/by my side”. Whilst I mostly agree with those making the commentary, there’s a fundamental difference, however, between the two phrases – “by your side” and “on your…

Some of the worst decisions made by directors and managers in organisations are those that are made out of selfish interests. The seeming need for power, for being in control and for establishing a dynasty for oneself drives irresponsible behaviour – grabbing at sections of the budget allocated for other meaningful exploits, manipulating relationships to…

This book has been written following thirty years of experience facilitating in one way or another. So many books exist for facilitators that illustrate practical classroom techniques, games that facilitators can play, flipchart and presentation methodology, etc. – “Stretch For Facilitators” doesn’t aim to duplicate any of these offerings, but rather focuses on the person of the facilitator in order to assist budding facilitators with establishing a credible foundation for their work. “Stretch For Facilitators” examines the roots of the facilitator role and links the same to company and delegate needs seamlessly.