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“Truly great men and women are never terrifying. Their humility puts you at ease” (Elizabeth Goudge) Comedian Groucho Marx reported one day that he had a nurse who was so arrogant about her beauty that, when she took a man’s pulse, she always subtracted ten points to compensate for what her looks did to his…

One of the saddest songs I have ever heard is “Creep”, written and performed by Thom Yorke of the English alternative rock band, Radiohead. The song was released as their debut single in 1992, but the single was initially banned as it was deemed to be “too depressing”. “Creep” was not a hit at first,…

Most forward-thinking organisations are already measuring employee engagement levels within their respective organisations, so for these organisations, the first step in the employee engagement journey has commenced. The knowledge, skills and tools to address the gaps that are identified are often lacking, however, and these gaps need to be closed. This book identifies behaviours and actions that can be undertaken by leaders to engage meaningfully with employees and to create a sustainable environment that leads to passion being expressed, creativity being employed, and productivity being realised.

Organisational culture is self-reinforcing – it maintains itself by rewarding behaviour which is deemed to be appropriate and censures behaviour which rattles the status quo. In fact, as mentioned by Daniel Goleman in his book, “Primal Leadership”: “Leaders who wish to install widespread change need to first recognise that they’re working against a paradox –…

“The development of full artificial intelligence could spell the end of the human race. Once humans develop artificial intelligence, it will take off on its own and redesign itself at an ever-increasing rate. Humans, who are limited by slow biological evolution, couldn’t compete and would be superseded” (Stephen Hawking) Artificial Intelligence (AI) leverages computers and…

“What is depression like? It’s like drowning, except everyone around you is breathing” (Anon) Like joy, happiness, fun and pleasure are part of the experiences of all human beings, so also are moments of sadness, pain, anxiety and fear. In small doses, negative feelings are quite manageable and bouncing back is a real possibility for…

“Don’t be pushed around by the fears in your mind. Be led by the dreams in your heart” (Roy T Bennett) Being a leader is stressful – the constant pressure of being in the public eye and the overwhelming need to be successful. Too often, leaders feel unsafe, as if they are under a microscope,…

Potential is only realised with laser-focus and gritty determination. The little girl knelt on the floor in her nursery bandaging a doll’s arm, comforting the doll and then putting it to bed. Taking another doll, she bandaged its head and likewise put it to bed. The nurse on duty watched the charade with interest and…

“Success is never owned. It’s rented and rent is due every day” (ANON) His great-aunt hovered over him as he began to practise his scales and exercises. The little boy was perched on an oversized piano stool, but he ignored his discomfort and dutifully responded to her persistent encouragement. “You must practise,” said the old…

So much has been written for leaders and managers, team leaders and organisational heads – and rightly so, as there is a huge leadership skills gap in the world. Very little, however, has been written for employees in terms of assisting them with developing the skills needed to enjoy relational effectiveness. So, this book is for you – the employee – to enable you to develop the critical skills you need to construct the crucial conversations necessary to getting results in your relationship with your boss.

Jean Henri Fabre, famed naturalist and explorer of the insect world, was born into a peasant family in France, raising ducklings to make some money. While tending the little birds in a nearby pond, he discovered other smaller creatures that dived, swam or wriggled – beetles, tadpoles, worms, mosquito larvae, newts and many insects. His…

“Becoming the best kind of leader isn’t about emulating a role model or a historic figure. Rather, your leadership must be rooted in who you are and what matters most to you” (Harry M Jansen Kraemer Jr) In the continuing, increasingly complex and changing challenges that our world is experiencing, many of which have potentially…

Being in a leadership position is not for the faint-hearted – effective leadership requires a high level of emotional intelligence and a comprehensive understanding of one’s personal value and contribution ability. Typically, leaders get to occupy their respective management positions due to one or more of the following reasons: Subject matter experts – they know…

“Nothing splendid has ever been achieved except by those who dared believe that something inside of them was superior to circumstance” (Bruce Barton) Facing a crisis is not a new concept for the world – there have been many crises that needed solving: world wars, pandemics, tsunamis and other natural disasters, etc. The current COVID-19…

Build a team so strong that no-one can point out the leader (Anon) The mark of true leadership lies in the efficacy, confidence and performance of the leader’s team. Too many leaders rely on personal charisma, authority (even manipulation) and other coercion techniques to get the job done, disempowering team members as a result. Trust…

The worldwide rush to secure a suitable and effective vaccine to counter the COVID-19 pandemic’s reach has reached frenzied proportions. Governments are jockeying to be first in the queue – unfortunately, with some wealthy countries playing geo-political games to outmanoeuvre other less wealthy neighbours, probably to their own demise. Cross-border travellers carrying the virus will…

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In audio signal processing and acoustics, an echo is a reflection of sound that is heard by the listener with a delay after the original sound. The delay is directly proportional to the distance of the reflecting surface from the source and the listener. Well-known echo examples include those produced by the bottom of a…

We often make or break relationships with, and subsequent loyalty from, customers by the subtle and sometimes not so subtle messages that we convey to them. Customers want to be treated with dignity and respect, be understood, get good value from purchases and feel that there is a good connection with supplier employees. Treating customers…

Employee wellbeing and employee engagement are both critical ingredients of individual and organisational performance. The two concepts are inextricably interlinked, like two trees growing intertwined. When one is damaged, the other also suffers. This concept has become particularly evident during the COVID-19 pandemic, which has not only impacted so many people physically, but, too, has…

“You will eat, bye and bye, In that glorious land above the sky; Work and pray, live on hay, You’ll get pie in the sky when you die” (Joe Hill – 1879-1915) This quote is originally from the song “The Preacher and the Slave” (1911) by Swedish-American labour activist and songwriter, Joe Hill, which he…

“… the tongue is a small part of the body, but it makes great boasts. Consider what a great forest is set on fire by a small spark” (James 3: 5) Although the weight of the human tongue is only about 60 – 70 grams, its potential for evil is so great that it has…

This book has been written following thirty years of experience facilitating in one way or another. So many books exist for facilitators that illustrate practical classroom techniques, games that facilitators can play, flipchart and presentation methodology, etc. – “Stretch For Facilitators” doesn’t aim to duplicate any of these offerings, but rather focuses on the person of the facilitator in order to assist budding facilitators with establishing a credible foundation for their work. “Stretch For Facilitators” examines the roots of the facilitator role and links the same to company and delegate needs seamlessly.