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“And the soul is like the eye: when resting upon that which is truth and being shine, the soul perceives and understands and is radiant with intelligence; but when turned towards the twilight of becoming and perishing, then she has opinion only and goes blinking about and is first of one opinion and then of…

I have often wondered what it would be like to manage managers with a merit/demerit system linked to their potential bonuses – it would be punitive, but oh, so much fun. Just imagine a measurement system application linked to their respective smartphones where they can achieve merit points for doing well, but get penalised with…

“A new broom sweeps clean, but an old broom knows every corner” (Anon) “Break neither the new nor the old broom – they are both essential if the organisation is to grow” (Jonathan Mills) There are times when a change in leadership is exactly what the organisation needs to stimulate growth, reduce inefficiencies and engender…

Most forward-thinking organisations are already measuring employee engagement levels within their respective organisations, so for these organisations, the first step in the employee engagement journey has commenced. The knowledge, skills and tools to address the gaps that are identified are often lacking, however, and these gaps need to be closed. This book identifies behaviours and actions that can be undertaken by leaders to engage meaningfully with employees and to create a sustainable environment that leads to passion being expressed, creativity being employed, and productivity being realised.

“Life is the most difficult examination. Many people fail because they try to copy others, not realising that everyone has a different question paper” (Anon) I have seen many copies and photographs of famous artists’ works during my life, but nothing compared to standing in front of an authentic Michelangelo or Rembrandt piece in the…

“Hope is the only good god remaining among mankind; the others have left and gone to Olympus. Trust, a mighty god has gone. Restraint has gone from men and the Graces, my friend, have abandoned the earth. Men’s judicial oaths are no longer to be trusted, nor does anyone revere the immortal gods; the race…

With the current pressures that businesses are facing, especially in the financial arena, the urge to force through an idea, proposal or a decision is a temptation every manager has to face. The pressure to get the results that are wanted (either from yourself as a manager or from others in senior positions) seems to…

So much has been written for leaders and managers, team leaders and organisational heads – and rightly so, as there is a huge leadership skills gap in the world. Very little, however, has been written for employees in terms of assisting them with developing the skills needed to enjoy relational effectiveness. So, this book is for you – the employee – to enable you to develop the critical skills you need to construct the crucial conversations necessary to getting results in your relationship with your boss.

There seems to be a lot of confusion related to the authority of the manager, especially if the manager has a change project to deliver on behalf of the company. On the one hand, the one managing wants to be able to influence the thinking of the group towards collaboration, the “big picture” and alignment…

“Proper preparation prevents poor performance” (British Army adage) More than ever before, there is pressure on businesses to ensure that their respective assets (people, intellectual property, products and machines) deliver real results. As cash is not as readily available as a decade or so ago, companies are forced to refocus energy on business efficiency, sustainable…

Many idioms referring to human behaviour are based on analogies to parts of the body, especially arms, hands and fingers (e.g.: to keep one’s fingers crossed, all hands on deck, elbow room, to be on hand, keep her at arm’s length, he is all thumbs, he would not lift a finger, give someone a free…

Corporate sustainability starts with a company’s value system and a principles-based approach to doing business. This means operating in ways that, at a minimum, meet fundamental responsibilities in the areas of human rights, labour, environment and anti-corruption. Responsible businesses enact the same values and principles wherever they have a presence, and know that good practices…

Many politicians do it and some managers do it – they mess with your mind. It’s a wicked game, sometimes called manipulation, coercion or exploitation. “Manipulation”, as a word used in physiotherapy treatment, speaks to kneading, flexing and massage. It has an absolutely positive intent in mind – removal of pain and ultimate healing as…

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Whilst leadership teams are comprised of managers with different personalities and varying communication abilities, all members of this senior team are required to communicate the relevant company messages with clarity. These company messages include, but are not limited to, vision, mission, values, strategy, targets, expected behaviour, culture, focus areas, future plans and direction. The same…

“A prudent question is one half of wisdom” (Francis Bacon, Sr.) Many employees have become so used to receiving instructions – their respective bosses telling them what to do – that they have stopped thinking as a result. They perform the functions, but their hearts and minds are not part of their actions. They go…

“People who live in glass houses can’t pretend they are not at home” (Anon) Leadership “busyness” is frequently used as an excuse for a lack of effective employee engagement – managers attending a plethora of meetings, deadlines that have to be met, targets that have to be reached, issues in the production processes that need…

In consulting with organisations, I sometimes hear the following statements by employees of their respective managers: “One of my colleagues always underperforms, putting pressure on the whole team, but my boss never addresses the issue” “My boss always tells us that there is nothing he can do about a particular decision as it comes from…

“I look for three things in hiring people. The first is personal integrity, the second is intelligence and the third is a high energy level. But, if you don’t have the first, the other two will kill you” (Warren Buffett, CEO, Berkshire Hathaway) A person who behaves in a dishonest or deceptive way, either as…

“A man’s gift makes room for him and brings him before great men” (Proverbs 18:16) On a number of occasions, I have heard the following words from employees as they explain the ‘pain’ of their respective work contexts to me: “Jonathan, I do what is required of me. I have done my duty to the…

This book has been written following thirty years of experience facilitating in one way or another. So many books exist for facilitators that illustrate practical classroom techniques, games that facilitators can play, flipchart and presentation methodology, etc. – “Stretch For Facilitators” doesn’t aim to duplicate any of these offerings, but rather focuses on the person of the facilitator in order to assist budding facilitators with establishing a credible foundation for their work. “Stretch For Facilitators” examines the roots of the facilitator role and links the same to company and delegate needs seamlessly.