“When the well is dry, we find out the price of water” (Anon) Do not let your most loyal and best people quit to find out how valuable they are – recognise, incent and reward them now before they look elsewhere for employment opportunities. The logic of this statement seems to be intact, but as…

In major change initiatives, once the design is complete and the change project begins, there are two fundamental change processes: planned and emergent. Conscious change leaders orient to both – attention needs to be given to emerging dynamics and the plan should be adjusted as necessary. Dean and Linda Anderson (Beyond Change Management) note the…

I have recently done some work for a non-governmental organisation – their strategy had changed (what was previously an organisation who themselves implemented projects within communities had now moved to a strategy of influencing partner organisations and government departments to implement projects). During the workshop, there was a sudden realisation that the requisite skills for…

Manufacturing businesses are constantly under pressure to improve processes to become more profitable, particularly in production activities – reduction of waste, better use of resources, wise procurement practices, work flow improvement, team motivation, etc. Attempts at empowering people on the shop floor to bring about improvements, however, are often not successful, based on the following…

“Nothing splendid has ever been achieved except by those who dared believe that something inside of them was superior to circumstance” (Bruce Barton) Most kids imagine becoming “super-heroes” – becoming invincible, being able to conquer evil, having the wit, wisdom and strength to outplay any adversary or the ability to overcome any obstacle that might…

“Have you ever noticed? Anybody going slower than you is an idiot and anyone going faster than you is a maniac” (George Carlin) We all seem to have a natural tendency to assume the worst in others. When we are exposed to people who are not doing what they are supposed to be doing, it’s…

I use coloured flipchart markers frequently during my consulting sessions and workshop facilitation for companies, not only to record ideas and other thoughts for the groups, but also to depict concepts graphically and illustrate themes. I was recently introduced to the Neuland suite of products, a range of markers and related products of which is…

All companies need them – talented individuals who are not just satisfied with the status quo, but rather who push the perceived boundaries of innovation, creativity and exploration to arrive at better ways of doing things, new or enhanced product suites and improved ways of supplying customers with exactly what they need. If encouraged and…