empowerment

Jean Henri Fabre, famed naturalist and explorer of the insect world, was born into a peasant family in France, raising ducklings to make some money. While tending the little birds in a nearby pond, he discovered other smaller creatures that dived, swam or wriggled – beetles, tadpoles, worms, mosquito larvae, newts and many insects. His…

Build a team so strong that no-one can point out the leader (Anon) The mark of true leadership lies in the efficacy, confidence and performance of the leader’s team. Too many leaders rely on personal charisma, authority (even manipulation) and other coercion techniques to get the job done, disempowering team members as a result. Trust…

We often make or break relationships with, and subsequent loyalty from, customers by the subtle and sometimes not so subtle messages that we convey to them. Customers want to be treated with dignity and respect, be understood, get good value from purchases and feel that there is a good connection with supplier employees. Treating customers…

“You will eat, bye and bye, In that glorious land above the sky; Work and pray, live on hay, You’ll get pie in the sky when you die” (Joe Hill – 1879-1915) This quote is originally from the song “The Preacher and the Slave” (1911) by Swedish-American labour activist and songwriter, Joe Hill, which he…

“Roads? Where we’re going, we don’t need roads” (Back to the Future – 1985) So much has been written of late about the disruption and subsequent pain that the world has experienced as a result of the COVID-19 pandemic. Many people have died. Many are hurting. Still more are frustrated by the precautions that are…

The coronavirus COVID-19 pandemic has impacted the lives of people worldwide in so many ways, not least of all by taking a serious toll on the emotional and financial well-being of its various population groups. In a recent online survey conducted by the South Africa Depression and Anxiety Group (SADAG), for example, the survey results…

Do not let the memories of your past limit the potential of your future. There are no limits to what you can achieve in your journey through life, except in your mind (Roy T Bennett) Apparently, the average person has over 30 000 thoughts per day – many of which are helpful and steer you in…

“An ant on its feet can do more than an elephant lying down” (African Proverb) One of the internal challenges that many managers face is the false assumption that they have been employed to be “answer-givers”, “solution-finders” or “problem-solvers”. For some, this assumption and its practice give them a sense of value or “reason for…