participation

“Average managers play checkers; great managers play chess” (Harvard Business Review) I understand the intent behind the saying, “treat everyone the same”, a slogan which is often aimed at managers – meaning “don’t discriminate and don’t have favourites”. The saying, however, doesn’t seem to take into account people’s uniqueness and giftedness. While I strongly believe…

2020 has been a year like no other – some are even saying: “It’s the end of the world as we know it”. People have endured hardships everywhere. The COVID-19 pandemic has been pervasive with virtually no-one left untouched. Lives and livelihoods have been lost. Economies are under huge strain. The prospects for any quick…

Most “Chief Operating Officers” would love them – employees on the shop floor with biologically-enhanced capabilities. Much in the same way that Hollywood created films of super soldiers, like Bloodshot, Captain America and Universal Soldier, and then of course all the super-hero movies, company executives would love to create super-hero employees with the abilities to…

So much is being written about team collaboration and cohesiveness currently – perhaps more specifically, the electronic and digital tools associated with keeping team members in touch with each other and working towards the same goals. So Deloitte, The Digital Workplace, even notes this by means of a definition: “…to solve business problems and operate…

I was fascinated watching my seven year old grandson paint a picture using watercolours that had been bought for the holidays. He had decided to paint a yacht – a majestic vessel that was cutting through the choppy sea. He chose colours for every part of the boat, maybe colours that I wouldn’t have chosen…

For companies, effective communication is essential to effect change and create and sustain a culture of collaboration and engagement. Companies are not always successful in terms of designing communication in such a way that it accomplishes the desired outcome. In fact, many businesses fail dismally with their communication efforts – the same communication being fragmented,…

Taking team time-outs is a common practice in a variety of sports – a time-out being a halt in play which allows a moment for the coach to communicate with the team. Teams/coaches usually call time-outs at strategically important points in the match in order to halt the momentum of the game if it is…

Many politicians do it and some managers do it – they mess with your mind. It’s a wicked game, sometimes called manipulation, coercion or exploitation. “Manipulation”, as a word used in physiotherapy treatment, speaks to kneading, flexing and massage. It has an absolutely positive intent in mind – removal of pain and ultimate healing as…

“A prudent question is one half of wisdom” (Francis Bacon, Sr.) Many employees have become so used to receiving instructions – their respective bosses telling them what to do – that they have stopped thinking as a result. They perform the functions, but their hearts and minds are not part of their actions. They go…