“Organizational culture is the ‘water’ in the fishbowl. If the water is clean, nourishing, energising, the fish will thrive and if the water is toxic, the fish will die, leaving the infrastructure value-less” (Ranjan de Silva, Sensei International) Organisational health – the status of operating efficiently and effectively with a “happy team” of positive and…
“One of the problems is that I internalise everything. I can’t express anger; I grow a tumour instead” (Woody Allen) The greatest test of any relationship is what happens when someone lets you down – broken promises, missed deadlines, poor behaviour, less than average performance, negligence, bad attitudes, etc. These disappointments initially may engender surprise,…
“The man who moves a mountain begins by carrying away small stones” Confucius When faced with the pressing problems of the day, like pandemics, poverty, hunger, a damaged environment, etc., it is easy to fall prey to feelings of helplessness and be overwhelmed by the seeming insignificance of one’s own contribution to finding solutions. Our…
Managers are employed to accomplish very specific project requirements (e.g. a sales manager has to guide and inspire the sales team to reach certain targets that the organisation has set; a call-centre manager must ensure quality and speed to enable customers to understand and purchase projects or get resolution to problems they are experiencing, etc.)….
“Today is your day, your mountain is waiting, so get on your way” (Dr Seuss) Dreaming about a thing in order to do it properly constitutes wisdom; dreaming about a thing when you should be doing it is ineffective. Contemplating your vision and meditating on it, letting it become engrained in your mind, is helpful,…
“Thinking collaboratively is not new. What is new is the increasing complexity of information flow in organisations that calls for high levels of engagement, innovation and collective problem-solving” (Bruce Wellman) The business intelligence context for almost every type of business has changed dramatically in the past couple of decades – the transformation of roles which…
The history of Coca-Cola began in 1886 when the curiosity of an Atlanta pharmacist, Dr John S Pemberton, led him to create a distinctive tasting soft drink that could be sold at soda fountains. He created a flavoured syrup, took it to his neighbourhood pharmacy, where it was mixed with carbonated water and deemed “excellent”…
Behind the problems that routinely plague teams and organisations are individuals who either can’t or won’t deal with failed promises – some have just not performed well, missed deadlines or behaved badly; others have broken rules or have been involved in more serious issues. The managers that attempt to address these difficulties often do so…
“We need entrepreneurs who will come up and create businesses, yes; but not everybody’s an entrepreneur”. (Strive Masiyiwa: Founder & Executive Chairman, Econet Wireless Group) In a world that is plagued by many problems, “entrepreneurship”, as a topic for Global Fora, government committees and non-government organisations, has never been more fashionable – not more so…
Getting all employees to work together to achieve the central goals and objectives of the company is simply business common sense. Common sense, however, is not necessarily common practise. As a company grows, more departments and divisions are created to fulfil specific functions and roles, hopefully providing necessary focus and energy to tasks that need…
I have met many “nice” managers in my travels and frequently at workshops – good people, pleasant demeanours, humorous, caring and loyal. These managers easily fit into the leadership team and are generally liked by all. They go about their tasks faithfully and encourage colleagues and employees, especially when the workload is putting everyone under…
Focus on and persistence with the implementation of a strategy is often lost amongst other pressing issues – handling crises, problem-solving when things break down, protecting oneself in a sometimes politicised environment and dealing with the digital deluge. Frazzled managers and supervisors make sporadic attempts to get organised and to stay on top of things,…
