One of my worst recollections of corporate life was the number of meetings I had to attend – not because they were not necessary or unimportant, but because they were either not focused and boring, or because a few people dominated what was supposed to be a discussion and deliberation. Non-participation in processes (including meetings)…
“Successful change initiatives deal with the emotional reality of a group” Great leaders are sensitive to the emotions that facilitate change, and they find ways to enhance those feelings. They deal with emotions that undermine change, some of which are panic, exhaustion, frustration, pessimism, cynicism, insecurity, anger, and anxiety. They attempt to facilitate emotions which…
“Every gathering is a chance to renew commitment” (Kouzes & Posner) The HR Council defines recognition as follows: “Employee recognition is the acknowledgement of an individual’s or team’s behaviour, effort and accomplishments that support the organisation’s goals and values”. The key in this definition, of course, is for managers to draw the dotted line between…
“Engagement is an individual’s sense of purpose and focused energy, evident to others in the display of personal initiative, adaptability, effort, and persistence directed towards organisational goals” (Wiley-Blackwell – Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage) Organisations that create a culture of high engagement become more attractive for employees. These organisations manage to…
Whether you are a big corporation, a small or medium enterprise or an entrepreneurial start-up, having the right tools to keep you connected to your business and your clients can make all the difference. This does not only involve data security, accounting, and productivity tools, but also requires focus on messages and information pieces that…
Human resources and talent management professionals have long known that no-one really likes change. In fact, helping senior management lead change has become a core human resources competency. Change is feared because the brain, which is hard-wired to survive, perceives change as a threat. This, in turn, causes an eruption of negative emotions which cause…
From time to time, on account of market or other global business requirements and in order to achieve internal production and financial efficiencies, businesses implement strategic large-scale change initiatives for growth and sustainability. I had the privilege of consulting for a large multi-national company who was undergoing such a change. The company, in a couple…
One of my most loved music genre’s is ‘classical’ – not only compositions from the so-called ‘greats’ (Handel, Mozart, Beethoven, Haydn, etc.), but also the lesser-known composers that have influenced music style in the 20th Century. This morning, it was Ravel’s turn to serenade me. Joseph Maurice Ravel (1875-1937), perhaps one of the greatest of the…
“When alligators are nipping at your heels, you need to deal with the alligators” (Nick Pearce) Before creating a grandiose vision for the company, the leadership team needs to deal with the crises or at least get them under control. They should focus on putting out the big fires and on anything that can quickly…
I love motor vehicles, especially those that are designed to perform at optimal levels in races on tracks or on the dirt in rallies. The back-up crew of mechanics and engineers are critical to any driver’s potential success, as the crew spend hours tweaking the performance and ability of the vehicle from engine to suspension,…
“Organizational culture is the ‘water’ in the fishbowl. If the water is clean, nourishing, energising, the fish will thrive and if the water is toxic, the fish will die, leaving the infrastructure value-less” (Ranjan de Silva, Sensei International) Organisational health – the status of operating efficiently and effectively with a “happy team” of positive and…
Organisations are not naturally fertile seedbeds for new learning, growth and doing things in better ways. Leaders who want to instil wide-spread change and improve their respective companies, in fact, need to recognise that they are attempting to change a seemingly unchangeable paradox: organisations thrive on routine and the status quo. Daniel Goleman, in his…
