change communication

In major change initiatives, once the design is complete and the change project begins, there are two fundamental change processes: planned and emergent. Conscious change leaders orient to both – attention needs to be given to emerging dynamics and the plan should be adjusted as necessary. Dean and Linda Anderson (Beyond Change Management) note the…

“Smart leaders today engage with employees in a way that resembles an ordinary person-to-person conversation more than it does a series of commands from on high, instilling a conversational sensibility throughout their organisations” (Groysberg & Slind) Achieving organisational alignment during change interventions – across new processes, systems, procedures and the application of human and other…

Business leaders are being stretched – having to make tough choices and subsequent changes for improvement, or even survival, in difficult financial times. These changes affect people, structure, processes, tasks and systems, so effective communication becomes essential during the whole change process (pre-implementation, during implementation and post-implementation). There is a big difference, however, between communication…

Businesses can be wildly successful at change – exponential results could become achievable consistently. Greater profitability, growth in market share, improved customer satisfaction, engaged employees, stakeholder commitment and product innovation all become possible once potential is tapped and actualised. Unfortunately change success statistics suggest otherwise – 60% – 70% of all change efforts fail to…