For the past thirty to forty years, much research has proven the superiority of group decision-making over that of even the brightest individuals in the group (Alan B Krueger, Economic Scene, NYT, 7 December 2000). There is one exception to this rule: if the group lacks harmony or the ability to cooperate, decision-making quality and…
In terms of decision-making, teams are smarter than individuals, but only when they live the qualities of emotional intelligence. All members contribute to the overall level of emotional intelligence, but the leader holds unique sway in this regard. Emotions are contagious, and it is natural for individuals to pay extra attention to the leader’s feelings…
“Nothing kills ‘one team one goal’ thinking like silos” (John G Miller – author of QBQ) A Silo Mentality is defined as “A mind-set present in some companies when certain departments or sectors do not wish to share information with others in the same company. This type of mentality will reduce the efficiency of the…
“We’re all fragile threads, but what a tapestry we make” (Jerry Ellis) Mahatma Gandhi suggested that one of the greatest challenges of our day is finding unity amongst diversity. Unity implies oneness, but oneness does not necessarily mean sameness. In other words, we may all be different, unique individuals, but through unity of purpose we…
“It is a curious thing, Harry, but perhaps those who are best suited to power are those who have never sought it. Those who, like you, have leadership thrust upon them, and take up the mantle because they must, and find to their own surprise that they wear it well.” (J.K. Rowling, Harry Potter and…
“Set team members free to grow within the organisation” (JNM) We all want them in our respective teams – talented people who make a remarkable impact on our team’s efficacy. These ‘stars’ are innovative, positive, future-oriented, visionary and hard-working. They make us look good. Others start noticing our respective department’s inputs and outputs and hail…
“We tend to think that what matters is having outstanding leadership at the senior level. Great leadership at the top doesn’t amount to much if you don’t have exceptional leadership at the unit level. That’s where great things get done” (The re-education of Jim Collins, Inc) There are always positives and negatives to everything. Sometimes…
“It is unhealthy to marinate in your own press clippings” (Sam Walton) Humility is the hallmark of true leadership. Those in leadership who display humility recognise that they have been put in a position to serve others, create opportunity for others and bring out the best in others. Humility empowers others. It sets an example…
Organisational culture is self-reinforcing – it maintains itself by rewarding behaviour which is deemed to be appropriate and censures behaviour which rattles the status quo. In fact, as mentioned by Daniel Goleman in his book, “Primal Leadership”: “Leaders who wish to install widespread change need to first recognise that they’re working against a paradox –…
“You will eat, bye and bye, In that glorious land above the sky; Work and pray, live on hay, You’ll get pie in the sky when you die” (Joe Hill – 1879-1915) This quote is originally from the song “The Preacher and the Slave” (1911) by Swedish-American labour activist and songwriter, Joe Hill, which he…
So much is being written about team collaboration and cohesiveness currently – perhaps more specifically, the electronic and digital tools associated with keeping team members in touch with each other and working towards the same goals. So Deloitte, The Digital Workplace, even notes this by means of a definition: “…to solve business problems and operate…
The fall-out of the current COVID-19 pandemic is significant – not only are millions of people worldwide contracting the disease and suffering as a result (many of whom are dying), but also economies are shrinking and millions of people are losing their jobs. Although some progress had been made in relation to addressing poverty, the…
