compassion

The COVID-19 virus is presenting huge challenges for our world, with most countries reporting infections and some deaths, and some countries reporting many thousands of lives that have been lost. These are the statistics of a pandemic – an acceleration of infections worldwide, community transmission and the resultant deaths of many precious lives. None of…

“It does not make sense to hire chess players and then treat them like chess pieces” (Anon) I was always taught to treat the cleaner like I treat the managing director/CEO – i.e., with dignity and respect. This should be true of how we treat people from every level in the organisation, particularly those that…

The 21st Century seems to be demanding a shift in leadership style, character and application – gone are the days of autocracy, manipulation, selfishness, greed and meanness (at least, we would like them to be gone). Our chaotic world (social, business, political, etc.) is calling for sensibility and sustainability, but very few are answering the…

I quite frequently hear the comment from my delegate customers: “I really wish my boss would be more supportive. He/she needs to be present and on my side/by my side”. Whilst I mostly agree with those making the commentary, there’s a fundamental difference, however, between the two phrases – “by your side” and “on your…

“And the soul is like the eye: when resting upon that which is truth and being shine, the soul perceives and understands and is radiant with intelligence; but when turned towards the twilight of becoming and perishing, then she has opinion only and goes blinking about and is first of one opinion and then of…

Leaders, in whatever sphere of influence, need to be authentic in the way that they lead and care for their followers. There seem to be too many leaders who like the podium, the boardroom or leading the road-show, but who fail to demonstrate genuine care to those they lead. A leader only caring when in…

“The flower doesn’t dream of the bee. It blossoms and the bee comes” (Mark Nepo) The use of positional power and authority to get employees to act on objectives and team tasks can certainly yield results, but this authoritarian style of leadership does not engender trust or willingness on the part of employees to offer…

A distraught manager approached me one day, wanting to pull her hair out. She explained that every time she attempted working with a new idea or approach or implementing a new system, even though the same might be part of the organisation’s strategy, a group within her department would always dig in their heels and…

We hear the stories often – a manager complaining about employee attitudes that are not aligned to company values; a hurt parent remonstrating about a daughter or son who seems to have gone off the rails; an exhausted mother of three small children relating her tiredness of having to cope whilst her husband is off…