conflict resolution

“People who live in glass houses can’t pretend they are not at home” (Anon) Leadership “busyness” is frequently used as an excuse for a lack of effective employee engagement – managers attending a plethora of meetings, deadlines that have to be met, targets that have to be reached, issues in the production processes that need…

In life and particularly in a work context, we are often faced with situations that are “uncomfortable”, situations that may show up a weakness in us, situations that call us to “give an account” of ourselves. In these moments, the human’s default programming is one of defensiveness, attempting to protect one’s value and trying to…