Frequently, the word ‘empowerment’ mistakenly conjures up images of authority, control and supremacy. The word seems to have so much emotion and sensitivities attached to its application. In an organisational effectiveness context, however, the word is best understood as dismantling unnecessary bureaucracy, removing barriers and enabling people to give their best through training and the…
One of my worst recollections of corporate life was the amount of meetings I had to attend – not because they were not necessary or unimportant, but because they were either not focused and boring, or because a few people dominated what was supposed to be a discussion and deliberation. Non-participation in processes (including meetings)…
I used to work for a banking corporation in South Africa. As part of my role of leadership and management development for the bank, I travelled all over Southern Africa, visiting branches to train and coach current and future leaders. While visiting a branch in an outlying town, I happened to walk in on a…
