The ability of the leader to connect emotionally with employees and drive performance does not just stem from the leader’s mood or ability to say the right thing, but also from a number of coordinated activities that comprise particular leadership styles. Daniel Goleman (Primal Leadership) notes: “The best, most effective leaders act according to one…
In our current turbulent business environment, organisations worldwide are finding it necessary to adapt to ever-changing financial circumstances, revisit product offerings for more nuanced customer needs and strive for innovation and creative solutions to stay ahead of the game. The quest for sustainable growth requires the adoption of new technologies, process re-engineering, restructuring, culture change…
In previous and perhaps more stable eras, transformation in business was not that important, or seemingly so. The name of the game was securing a strong market position and retaining it. As John P Kotter notes in “The Heart of Change”, this philosophy underpinning business security was “build a big moat around a castle, keep…
“Change is hard at first, messy in the middle, and gorgeous at the end” (Robin Sharma) Change initiatives and their accompanying strategies need to be communicated effectively so as to create both understanding and gut-level buy-in. In successful change efforts, the “big picture” and strategy are not locked in a room with the leadership team….
Some teams feel uncomfortable making important decisions. The team members rely on the wisdom of the manager to direct them, their goals, and their targets. They wait to be told what to do and don’t plan their approach to tasks that need to be accomplished. The resultant dysfunctionality leads to necessary micro-management from the leader…
“If you are a good leader, people will respect and admire you. If you are a great leader, people will respect and admire themselves” (Unknown) Leaders that resonate with their subordinates with respect to the very essence of being human matters more than anything else along the journey into the future. The old model of…
“I write about broken people who need other people in order to go on. But those are the only kind of people I know to exist. We are all broken” (John Green) Kintsugi, or “golden joinery”, also known as kintsukuroi, or “golden repair”, is the Japanese art of repairing broken pottery by mending the areas of breakage with lacquer dusted or…
“It is unfortunate that for some, kindness is an unwarranted expenditure, compassion an avoidable weakness, and love an unnecessary gamble” (Wayne Gerard Trotman) An orthopaedic surgeon, Bill, finally finished his last surgery well into the evening on that Friday and just wanted to get back home to be with his family, possibly go out for…
“An eye for an eye leaves the whole world blind” (Mahatma Gandhi) All over the world, individuals and groups seem to be “at war” with one another. Personal grievances don’t just play out as minor tiffs or arguments, but often develop at best, into litigation, or at worst, into bodily harm or murder. Anger, spite,…
“Income and wealth may impress your friends and increase your vocabulary, but having a servant attitude and compassion for others will cause people to take notice and give purpose to your life” (Germany Kent) The company was ailing. It wasn’t that their chicken was bad or tasteless – indeed, their range of products was good….
“His thoughts were slow, His words were few, and never formed to glisten. But he was a joy to all his friends – You should have heard him listen”. (Anon) Listening is a rare phenomenon amongst human beings. It seems that the tongue is a very powerful and dominant muscle, at times completely overshadowing the…
“Don’t judge each day by the harvest you reap, but by the seeds that you plant” (Robert Louis Stevenson) The world looks for immediacy when it comes to measuring results – in one sense, rightly so, as this is what people, and specifically leaders, are hired to do. There is an expectation of meeting and…
