From time to time, on account of market or other global business requirements and in order to achieve internal production and financial efficiencies, businesses implement strategic large-scale change initiatives for growth and sustainability. I currently have the privilege of consulting for a large multi-national company who is undergoing such a change. The company, in a…
One of the benefits of extensive travel, particularly to other cities in the world, is the opportunity to experience client service first hand in a variety of hotels, with some of them being well-known brands. I don’t always get the service that I expect, but occasionally I am blown away by exceptionally thoughtful gestures by…
I am frequently involved in strategic planning sessions with my clients. Based on a desirable future reality for the firm, company executives get together to plan the way ahead – develop a strategy to achieve their joint vision. Usually, enormous amounts of energy and time are expended in this necessary exercise, but many companies have…
