It is the main task of the CEO or business leader to establish the priorities that hopefully synergise to create a powerful money-making machine. Unless you are a one-person show (like a street vendor), you cannot personally implement them all – you need other key people to get them done. It was Walter Wriston who…
Organisations are not naturally fertile seedbeds for new learning, growth and doing things in better ways. Leaders who want to instil wide-spread change and improve their respective companies, in fact, need to recognise that they are attempting to change a seemingly unchangeable paradox: organisations thrive on routine and the status quo. Daniel Goleman, in his…
For leaders of organisations and businesses alike, the period before drifting off to sleep, when the sub-conscious mind seems to be working overtime, could be the most important and significant “thought moment” of the day in terms of knowledge (business and relational acumen) required to grow their respective organisations. In the “hour of the owl”,…
Citizens in so many countries are angry. Sometimes and in reasonably good faith, these people have gone to election polls to vote on progressive policy and the said good intentions of party leaders, only to be disillusioned over and over again through selfish and inconsiderate leadership – government officials lining their pockets with the spoils…
I love laughing. I don’t laugh enough unfortunately, as I am often sitting alone in a hotel room or in an airport lounge – boring places. I do try, however, even if it is offering a faint chuckle on account of an unusual event or allowing the makings of a smile produced by an observable…
I have been doing some work of late for a manufacturer, linked to the automotive industry. The senior management team are really great people – warm, kind and clever. Their outlook on the production personnel, however, is less than favourable – they “make excuses, shirk responsibility and somehow skirt accountability for issues that are less…
In the early 1990’s, Frank C Nahser, Inc., an advertising company based in Chicago, did a 450 page study entitled “What’s Really Going On?” – the study was designed to provide business with a new method of determining what’s really going on in the face of information overload. Recognising the need for and value of…
Many years ago, I noticed a cartoon in a magazine relating to a family – what each family member thought of when one suggested that the family should get a dog. The mother had a picture of a little Chihuahua sitting on a cushion. In the dad’s mind, he saw a Great Dane walking as…
David Thomas was born in 1932 to an unmarried mother that he never got to know – he was given up for adoption at 6 week’s old to Rex and Auleva Thomas. Auleva died when Dave was just 5 years old and he moved with his father (a distant man) around the United States of…
On a rainy night in Edwardian London, the opera patrons are waiting under the arches of Covent Gardens for cabs, when a little Cockney flower girl, Eliza Doolittle, runs into a young man called Freddy. She admonishes him for spilling her bunches of violets in the mud, but cheers up after selling one to an…
There seems to be a tendency amongst most people to notice when things go wrong – we are very observant when it comes to mistakes that are made, being quick to point out the faults of others (doing what they should not have done) or noting their neglectful behaviour (not doing what they should have…
In our current turbulent business environment, organisations worldwide are finding it necessary to adapt to ever-changing financial circumstances, revisit product offerings for more nuanced customer needs and strive for innovation and creative solutions to stay ahead of the game. The quest for sustainable growth requires the adoption of new technologies, process re-engineering, restructuring, culture change…
