listening

“You support what you help create” (Alinda Nortje: Executive Chairperson, Free To Grow) In a world of increasing turbulence, including unpredictable financial and socio-political contexts, leaders are under pressure to transform their organisations towards achieving sustainable growth. This “transformation” may include the adoption of new technologies, major strategic shifts, process reengineering, mergers and acquisitions, restructuring,…

I see it all the time – leaders abusing their power. Instead of enabling the business environment to enhance productivity and engender trust, they manipulate circumstances to suit their own needs. Because they have authority (and this is particularly true of the chief executive officer/managing director position), they have the ability to manoeuvre people like…

Ancient French legend tells the story of a monastery in France that was known throughout Europe for the exceptional leadership of a man known only as Brother Leo. Several monks went on a pilgrimage to meet this extraordinary man to learn from him. As they began their journey, they almost immediately began to argue over…

We hear the stories often – a manager complaining about employee attitudes that are not aligned to company values; a hurt parent remonstrating about a daughter or son who seems to have gone off the rails; an exhausted mother of three small children relating her tiredness of having to cope whilst her husband is off…

I am surprised at how many people hate feedback, whether it centres on performance, personality, character or behaviour issues. There seems to be a fear that the one giving the feedback does not have your best interests at heart and that the feedback will be detrimental, rather than uplifting, in terms of your growth and…

I love December – the weather is warming up in the southern hemisphere; the year with all its hard work, problems and joys is winding down; family, wherever located, take on fresh significance; and secretly-held hopes and dreams for a better year to come rest in the hearts, minds and emotions of many. Some call…

I had the privilege of facilitating a workshop at an hotel in Franschhoek in a beautiful setting in the winelands of South Africa. A lady, who had lost her father in an unfortunate motor vehicle accident just two weeks prior to the workshop, attended – I felt, rather bravely. She explained to me that she…