problem-solving

“The future belongs to people who see possibilities before they become obvious” (Ted Levitt) Curiosity is a leadership trait that can transform a business to achieve extraordinary results. While some leaders seem to think that when they have found a solution to a particular problem they can stop looking for new ideas, great leaders carry…

I have spoken to many employees in various business contexts who feel that their voices are not heard – their ideas are not listened to. As such, they feel that they don’t have a real contribution to make, feel undervalued and overlooked. Typically, this translates into despondency and many leave their energy and passion at…

Many idioms referring to human behaviour are based on analogies to parts of the body, especially arms, hands and fingers (e.g.: to keep one’s fingers crossed, all hands on deck, elbow room, to be on hand, keep her at arm’s length, he is all thumbs, he would not lift a finger, give someone a free…

In the turbulent environment in which businesses around the world are currently operating, organisational transformation has become imperative. No longer can outdated postal system providers be expecting growth year on year through mail deliveries – this is now largely handled electronically through e-mail and social networks. No longer can traditional banking exist entirely on its…

I so enjoyed the “Connecting the Dots” or “Dot to Dot” game when I was a child. Seeing an image appear before me, as if by magic, when I connected the dots in the correct sequence gave me a sense of satisfaction and accomplishment. It was fascinating to attempt to work out the shapes and…