reinforce behaviour

In the early days of the pandemic, even before the World Health Organisation called it such, governments across the world started to be briefed on a potential, but looming, enemy that was approaching country borders – the corona virus, called COVID-19. Many government leaders took the threat very seriously, calling for lockdown, shutting country and…

Frequently, the word ‘empowerment’ mistakenly conjures up images of authority, control and supremacy. The word seems to have so much emotion and sensitivities attached to its application. In an organisational effectiveness context, however, the word is best understood as dismantling unnecessary bureaucracy, removing barriers and enabling people to give their best through training and the…