Typically, managers get to their respective leadership positions due to one or more of the following reasons: Subject matter experts – they know and can apply what they have studied and learned Experience – they have been working in and on the relevant processes and systems for some time and have gained considerable knowledge related…
reliability
“Straight from the horse’s mouth” is an expression commonly used to imply that supplied information is credible, trustworthy and reliable. It is, in other words, considered to be the truth. In essence, this means that the information was obtained first-hand, directly from the source or origin. Many have said that there are two possible origins…
Whether you are a big corporation, an SME or an entrepreneurial start-up, having the right tools to keep you connected to your business and your clients can make all the difference. This does not only involve data security, accounting and productivity tools, but also requires focus on messages and information pieces that are sent to…
As a frequent traveller, visiting different countries, staying in many different hotels and eating in many different restaurants, I occasionally get spoilt with fine service or product offerings that “blow me away” and leave me smiling: A warm wet towel upon arrival at a restaurant to mop brow and hands A pair of swans (made…