trustworthiness

Politically-charged workplace environments are detrimental to building a culture of trust and respect. They break down attempts at synergy amongst teams and develop the “silo effect” between departments. This type of “one-up over you” mentality reduces efficiency in the overall operation, diminishes morale and may contribute to the demise of a productive company culture. Typically…

Corporate sustainability starts with a company’s value system and a principles-based approach to doing business. This means operating in ways that, at a minimum, meet fundamental responsibilities in the areas of human rights, labour, environment and anti-corruption. Responsible businesses enact the same values and principles wherever they have a presence, and know that good practices…

“I look for three things in hiring people. The first is personal integrity, the second is intelligence and the third is a high energy level. But, if you don’t have the first, the other two will kill you” (Warren Buffett, CEO, Berkshire Hathaway) A person who behaves in a dishonest or deceptive way, either as…

Leaders, in whatever sphere of influence, need to be authentic in the way that they lead and care for their followers. There seem to be too many leaders who like the podium, the boardroom or leading the road-show, but who fail to demonstrate genuine care to those they lead. A leader only caring when in…

“If serving is beneath you, then leadership is beyond you” (Anon) The team members that know that their leader is there for them, cares for them, checks in to see how each one is coping and, furthermore, develops the skills they need to advance their careers are team members who will be loyal no matter…

A couple of decades ago, and even persisting today, the conventional definition of an effective leader was one who got results, optimised the business to create a stronger bottom line and generally forced productivity out of his or her employees. Many of these management initiatives expended to get these results were at the cost of…

“The success of your organisation doesn’t depend on your understanding of economics and organisational development or marketing. It depends, quite simply, on your understanding of psychology: how each individual employee connects with your company; how each individual employee connects with your customers” (The Gallup Organisation) Most employees are amazingly resilient and capable of coping with…

“Straight from the horse’s mouth” is an expression commonly used to imply that supplied information is credible, trustworthy and reliable. It is, in other words, considered to be the truth. In essence, this means that the information was obtained first-hand, directly from the source or origin. Many have said that there are two possible origins…

We don’t know who to trust anymore! Many political and some business leaders keep letting us down. In fact, they deliberately manipulate circumstances (tenders, the system, etc.) to suit their own selfish desires. Money that should have been directed to infrastructure development and other worthy projects that uplift communities is diverted into the pockets of…

Stereotypes can influence first impressions and can negatively impact the possibility of a healthy relationship. Categorisation (stereotype) deals with putting people into boxes – perhaps mildly, based on their interests, their respective professions, their hobbies, etc., but more strongly, by physical attributes and conversation. We make associations with our own past experiences, knowledge and understanding….