trustworthiness

“Truly empathic leaders can even listen to what is being said in the silence” Recognising, empathising with and showing compassion to those experiencing pain sets some leaders apart from others. Being aware of the feelings of others and how their situation affects their perceptions, these empathic leaders are willing and able to appreciate what others…

“Success is never owned. It’s rented and rent is due every day” (ANON) His great-aunt hovered over him as he began to practise his scales and exercises. The little boy was perched on an oversized piano stool, but he ignored his discomfort and dutifully responded to her persistent encouragement. “You must practise,” said the old…

“Becoming the best kind of leader isn’t about emulating a role model or a historic figure. Rather, your leadership must be rooted in who you are and what matters most to you” (Harry M Jansen Kraemer Jr) In the continuing, increasingly complex and changing challenges that our world is experiencing, many of which have potentially…

One of the most important actions that executive leaders should be undertaking, especially during the corona virus pandemic, is targeting managers to re-establish their self-confidence. COVID-19 has pulled the rug out from under their feet and most managers, too, are feeling fragile, insecure and unsure. These feelings of insecurity don’t augur well for innovation, creativity,…

Not only are there but a few really good leaders that occupy political positions of power in the world, there are even less that have left legacies that lasted. Of course we can’t fully judge the legacies of some of these leaders as they still remain in power, but the worrying signs are all there…

Politically-charged workplace environments are detrimental to building a culture of trust and respect. They break down attempts at synergy amongst teams and develop the “silo effect” between departments. This type of “one-up over you” mentality reduces efficiency in the overall operation, diminishes morale and may contribute to the demise of a productive company culture. Typically…

Corporate sustainability starts with a company’s value system and a principles-based approach to doing business. This means operating in ways that, at a minimum, meet fundamental responsibilities in the areas of human rights, labour, environment and anti-corruption. Responsible businesses enact the same values and principles wherever they have a presence, and know that good practices…

“I look for three things in hiring people. The first is personal integrity, the second is intelligence and the third is a high energy level. But, if you don’t have the first, the other two will kill you” (Warren Buffett, CEO, Berkshire Hathaway) A person who behaves in a dishonest or deceptive way, either as…

Leaders, in whatever sphere of influence, need to be authentic in the way that they lead and care for their followers. There seem to be too many leaders who like the podium, the boardroom or leading the road-show, but who fail to demonstrate genuine care to those they lead. A leader only caring when in…

“If serving is beneath you, then leadership is beyond you” (Anon) The team members that know that their leader is there for them, cares for them, checks in to see how each one is coping and, furthermore, develops the skills they need to advance their careers are team members who will be loyal no matter…

A couple of decades ago, and even persisting today, the conventional definition of an effective leader was one who got results, optimised the business to create a stronger bottom line and generally forced productivity out of his or her employees. Many of these management initiatives expended to get these results were at the cost of…