contribution

“Average managers play checkers; great managers play chess” (Harvard Business Review) I understand the intent behind the saying, “treat everyone the same”, a slogan which is often aimed at managers – meaning “don’t discriminate and don’t have favourites”. The saying, however, doesn’t seem to take into account people’s uniqueness and giftedness. While I strongly believe…

“The greatest good you can do for another is not just to share your riches, but to reveal to him his own” (Benjamin Disraeli)  When we treat people with respect, we help them gain confidence and reveal inner potential that otherwise might go untapped. Few things help an individual more than to place responsibility upon him or…

“When I was a kid, only Batman had a cell phone. He had a car phone. Man, can you imagine having a car phone? But technology has not altered our lives, other than perhaps how we go about them. We are still in the position of waking up and having a choice – do I…

One of the saddest songs I have ever heard is “Creep”, written and performed by Thom Yorke of the English alternative rock band, Radiohead. The song was released as their debut single in 1992, but the single was initially banned as it was deemed to be “too depressing”. “Creep” was not a hit at first,…

Organisational culture is self-reinforcing – it maintains itself by rewarding behaviour which is deemed to be appropriate and censures behaviour which rattles the status quo. In fact, as mentioned by Daniel Goleman in his book, “Primal Leadership”: “Leaders who wish to install widespread change need to first recognise that they’re working against a paradox –…

Being in a leadership position is not for the faint-hearted – effective leadership requires a high level of emotional intelligence and a comprehensive understanding of one’s personal value and contribution ability. Typically, leaders get to occupy their respective management positions due to one or more of the following reasons: Subject matter experts – they know…

“Nothing splendid has ever been achieved except by those who dared believe that something inside of them was superior to circumstance” (Bruce Barton) Facing a crisis is not a new concept for the world – there have been many crises that needed solving: world wars, pandemics, tsunamis and other natural disasters, etc. The current COVID-19…

“Today is one of those days when I could restore myself to the default factory settings” (Anon) It is easy to feel negative, anxious and disgruntled, especially at a time when worldwide the COVID-19 virus is on the rampage again. The pandemic has pulled the rug out from under our feet, disrupted life as we…

“The man who moves a mountain begins by carrying away small stones” Confucius When faced with the pressing problems of the day, like pandemics, poverty, hunger, a damaged environment, etc., it is easy to fall prey to feelings of helplessness and be overwhelmed by the seeming insignificance of one’s own contribution to finding solutions. Our…

The newly-appointed CEO to a giant retailer sat down with his executive team to go through the finances of the group. Pouring through the budget, they came upon a line item with a large associated “expense”. The CEO questioned the number and the finance chief responded: “Shrinkage is included in the budget for theft. Our…