emotional intelligence

For most of us, asking a boss for more money is an awkward, if not stressful, undertaking. You may feel deserving of a better salary, but you realise that your approach to your boss is all important. Particularly in a work context, the amount of money one earns is directly related to self-esteem, a sense…

It had been a long day for the New York City taxi driver and he was really looking forward to a shower and bed. The evening traffic had been busy and he was tired – he was satisfied with the day’s takings, but he now needed a rest after whisking couples off to restaurants and…

Recently, I was deeply moved listening to Benjamin Zander interpret classical music to his students and during a TED Talk, demonstrate his ability to bring out the very best in his fellow musicians. He is the conductor of the Boston Philharmonic Orchestra, founder of the Boston Philharmonic Youth Orchestra and probably one of the best…

I love classical music, especially some of the compositions from masters of the past. Although I have plenty of recorded music, nothing quite compares to actually attending a concert – the anticipation of the audience, hearing professionals tune their instruments, then silence before the applause as the conductor walks out to take his bow. The…

“And the soul is like the eye: when resting upon that which is truth and being shine, the soul perceives and understands and is radiant with intelligence; but when turned towards the twilight of becoming and perishing, then she has opinion only and goes blinking about and is first of one opinion and then of…

Removing clutter is liberating – getting rid of the unnecessary and creating space to think and focus on the truly important. Yes, removing junk takes time, but it does eventually pay dividends with clean desks, open spaces and a more conducive living or working environment. Creeping clutter is more difficult to tackle – this type…

Motivation theories have suggested that successful performance hinges on both having the needed skill and also the will to use the skill to achieve, but even motivated and skilled employees may fail to perform if they don’t have a personal certainty or belief that they can cope with what needs to be done. It would…

Typically, managers get to their respective leadership positions due to one or more of the following reasons: Subject matter experts – they know and can apply what they have studied and learned Experience – they have been working in and on the relevant processes and systems for some time and have gained considerable knowledge related…

I have recently done some work for a non-governmental organisation – their strategy had changed (what was previously an organisation who themselves implemented projects within communities had now moved to a strategy of influencing partner organisations and government departments to implement projects). During the workshop, there was a sudden realisation that the requisite skills for…