emotional intelligence

“If you are a good leader, people will respect and admire you. If you are a great leader, people will respect and admire themselves” (Unknown) Leaders that resonate with their subordinates with respect to the very essence of being human matters more than anything else along the journey into the future. The old model of…

“Throughout the centuries there were men who took first steps down new roads armed with nothing but their own vision. Their goals differed, but they all had this in common: that the step was first, the road new, the vision unborrowed, and the response they received — hatred. The great creators — the thinkers, the…

“A mentally strong person knows how to control their thoughts. Instead of letting them run wild, they observe their thoughts and watch them pass. They understand that their thoughts are not who they are. Instead, it’s the actions they take that form who they are. Mentally strong people will call out their thoughts on certain…

“Confidence develops when you have a deep sense that you can handle the emotional outcome of whatever you face or pursue. Another way to put it is that confidence is the felt sense of a “can-do” attitude” (Joan Rosenberg) Despite many articles from a variety of authors that suggest that growing self-confidence is as easy…

“Truly great men and women are never terrifying. Their humility puts you at ease” (Elizabeth Goudge) Comedian Groucho Marx reported one day that he had a nurse who was so arrogant about her beauty that, when she took a man’s pulse, she always subtracted ten points to compensate for what her looks did to his…

Organisational culture is self-reinforcing – it maintains itself by rewarding behaviour which is deemed to be appropriate and censures behaviour which rattles the status quo. In fact, as mentioned by Daniel Goleman in his book, “Primal Leadership”: “Leaders who wish to install widespread change need to first recognise that they’re working against a paradox –…

Being in a leadership position is not for the faint-hearted – effective leadership requires a high level of emotional intelligence and a comprehensive understanding of one’s personal value and contribution ability. Typically, leaders get to occupy their respective management positions due to one or more of the following reasons: Subject matter experts – they know…

Citizens in so many countries are frustrated and even angry. Sometimes, and in reasonably good faith, these people have gone to election polls to vote on progressive policy which hopefully address issues of inequality and greed in the past. They put their faith in the said good intentions of party leaders, only to be disillusioned…

In our ever-changing and constantly disrupted world, leadership excellence is a necessity – although seemingly stating the obvious, countless different management philosophies and methods abound, many of which are ineffective and some even introducing toxicity and dysfunctionality into the work environment. Many organisations “labour” under poor and even devious managers. In these organisations, most employees…

For most of us, asking a boss for more money is an awkward, if not stressful, undertaking. You may feel deserving of a better salary, but you realise that your approach to your boss is all important. Particularly in a work context, the amount of money one earns is directly related to self-esteem, a sense…