employee engagement

Persistent insecurity has marked this year 2020 – our lives and livelihoods have been threatened by the COVID-19 pandemic. After many months of extreme uncertainty, many people are experiencing waves of anxiety and fear – even depression for some. Psychologists refer to these feelings of fear and persistent anxiety as an emotional tsunami – being…

The newly-appointed CEO to a giant retailer sat down with his executive team to go through the finances of the group. Pouring through the budget, they came upon a line item with a large associated “expense”. The CEO questioned the number and the finance chief responded: “Shrinkage is included in the budget for theft. Our…

The coronavirus COVID-19 pandemic has impacted the lives of people worldwide in so many ways, not least of all by taking a serious toll on the emotional and financial well-being of its various population groups. In a recent online survey conducted by the South Africa Depression and Anxiety Group (SADAG), for example, the survey results…

There seem to be two views on necessary business change within leadership teams: Step change (significant change in policy and attitude, especially one that results in an improvement and increase) is risky and implies disrupting repetitive processes that leaders have been rewarded for improving over time Change is something that can be delegated, like other…

“When the music changes, so must the dance” One of the many changes that the ongoing COVID-19 pandemic has initiated for knowledge workers is the ability to adapt effectively to the new rhythm of remote work. As the trend towards remote work grows, however, so does the need for effective virtual leadership. To grow the…

I was fascinated watching my seven year old grandson paint a picture using watercolours that had been bought for the holidays. He had decided to paint a yacht – a majestic vessel that was cutting through the choppy sea. He chose colours for every part of the boat, maybe colours that I wouldn’t have chosen…

We need to be aware as a manager, having adopted and implemented a 21st Century approach of truly engaging our employees with authenticity and care, that there might be one or two employees who pull the ring out of things and attempt to get as much out of the manager as possible. These specific employees,…

For companies, effective communication is essential to effect change and create and sustain a culture of collaboration and engagement. Companies are not always successful in terms of designing communication in such a way that it accomplishes the desired outcome. In fact, many businesses fail dismally with their communication efforts – the same communication being fragmented,…

The word “snoop” means “to investigate or look around furtively in an attempt to find out something, especially information about someone’s private affairs” and conveys the image of someone prowling around looking for fault inquisitively or in a meddlesome fashion (sticking one’s nose into someone else’s business). Interestingly, in Dutch (snoepen), the word has the…

“Composites” are materials made from two or more constituent materials with significantly different physical or chemical properties that, when combined, produce a material with characteristics different from the individual components. The new material may be preferred for many reasons – common examples include materials which are stronger, lighter or less expensive when compared to traditional…

From the earliest histories of populations and cultures, walls have been built not only to support roof structures and other forms of shelter, but also, and perhaps primarily, as a form of defence – to keep marauding tribes and other instruments of hostility out. Walled cities were the norm and eventually walls were used as…

I have spoken to many employees in various business contexts who feel that their voices are not heard – their ideas are not listened to. As such, they feel that they don’t have a real contribution to make, feel undervalued and overlooked. Typically, this translates into despondency and many leave their energy and passion at…