“One doesn’t have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient” (Charles M Blow) Don’t we all love ‘position’ – a title, a promotion, status? Yes, even neuroscience affirms that status is a need that we all have, not in the sense of greedy ambition, but…
“It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do” (Steve Jobs) There are many phrases that describe resistance to the overbearing supervision of one’s boss – don’t breathe down my neck, don’t walk in on me, don’t look…
“Income and wealth may impress your friends and increase your vocabulary, but having a servant attitude and compassion for others will cause people to take notice and give purpose to your life” (Germany Kent) The company was ailing. It wasn’t that their chicken was bad or tasteless – indeed, their range of products was good….
“People don’t change that much. Don’t waste time trying to put in what was left out. Try to draw out what was left in. That is hard enough” (Buckingham & Coffman: First, break all the rules: What the world’s greatest managers do differently, 1999) Whilst the human resources department has the daunting task of understanding…
Consultants, particularly those who are proficient in their respective disciplines, can be hugely helpful to their clients and business as a whole if they don’t only focus on the one issue that needs fixing, but also apply their minds to all the people factors that influence the effectiveness of the companies for whom they consult….
In Northern Wales, a storm ravaged a woodland area called the Giants of Vyrnwy, lightning destroying the tallest tree in Wales. When he learned that the organisation, Natural Resources Wales, was looking for a sculptor to work on the damaged tree, Simon O’Rourke, a chainsaw artist, proposed a design for the work. His design, depicting…
“We tend to think that what matters is having outstanding leadership at the senior level. Great leadership at the top doesn’t amount to much if you don’t have exceptional leadership at the unit level. That’s where great things get done” (The re-education of Jim Collins, Inc) There are always positives and negatives to everything. Sometimes…
“Move out of your comfort zone. You only grow if you are willing to feel awkward and uncomfortable when you try something new” (Brian Tracey) In an accelerating, disrupted and challenged world, change visions are becoming more stretched of necessity. More and more executives, in their ongoing quest to become industry leaders or having a…
“The greatest good you can do for another is not just to share your riches, but to reveal to him his own” (Benjamin Disraeli) When we treat people with respect, we help them gain confidence and reveal inner potential that otherwise might go untapped. Few things help an individual more than to place responsibility upon him or…
“The future belongs to people who see possibilities before they become obvious” (Ted Levitt) A blueprint is a reproduction of a technical drawing or engineering drawing using a contact print process on light-sensitive sheets. Introduced by Sir John Herschel in 1842, the process allowed rapid and accurate production of an unlimited number of copies. It…
“Truly empathic leaders can even listen to what is being said in the silence” Recognising, empathising with and showing compassion to those experiencing pain sets some leaders apart from others. Being aware of the feelings of others and how their situation affects their perceptions, these empathic leaders are willing and able to appreciate what others…
“Becoming the best kind of leader isn’t about emulating a role model or a historic figure. Rather, your leadership must be rooted in who you are and what matters most to you” (Harry M Jansen Kraemer Jr) In the continuing, increasingly complex and changing challenges that our world is experiencing, many of which have potentially…
