reputation

“Success is never owned. It’s rented and rent is due every day” (ANON) His great-aunt hovered over him as he began to practise his scales and exercises. The little boy was perched on an oversized piano stool, but he ignored his discomfort and dutifully responded to her persistent encouragement. “You must practise,” said the old…

In a very competitive market, nothing is more valuable than reputation. With companies across different sectors rising and falling overnight, the responsibility of shareholders, employees and other stakeholders, in partnership with customers, to sustain and grow value for the long term is more important than ever. Co-creating value should be everyone’s priority, especially when a…

“Straight from the horse’s mouth” is an expression commonly used to imply that supplied information is credible, trustworthy and reliable. It is, in other words, considered to be the truth. In essence, this means that the information was obtained first-hand, directly from the source or origin. Many have said that there are two possible origins…

So, you’ve been appointed to a management position – well done! This is an opportunity for you to express yourself, use your initiative, contribute something worthwhile and exercise your leadership ability. Clearly, senior leadership have recognised your character traits and skillsets and have deemed them to be desirable for the growth of the business, so…

Brand reputation and corresponding trust are critical for the ongoing growth and sustainable development of a company. Ram Charan, author of What the CEO wants you to know, noted: “Without customer’s trust, the rest doesn’t matter”. In fact, Hank Paulson, U.S. Secretary of the Treasury, emphasised the need for growing trust in his statement: “Our…

One of the more “revealing” experiences that I have had upon arriving in my mid-life years is that of realising that the 20/20 vision that I had as a younger man is not going to last forever – a visit to the optometrist is becoming a necessity. Imagine for a moment that you need to…