Whilst leadership teams are comprised of managers with different personalities and varying communication abilities, all members of this senior team are required to communicate the relevant company messages with clarity. These company messages include, but are not limited to, vision, mission, values, strategy, targets, expected behaviour, culture, focus areas, future plans and direction. The same…
Motivation theories have suggested that successful performance hinges on both having the needed skill and also the will to use the skill to achieve, but even motivated and skilled employees may fail to perform if they don’t have a personal certainty or belief that they can cope with what needs to be done. It would…
I have recently done some work for a non-governmental organisation – their strategy had changed (what was previously an organisation who themselves implemented projects within communities had now moved to a strategy of influencing partner organisations and government departments to implement projects). During the workshop, there was a sudden realisation that the requisite skills for…
“Have you ever noticed? Anybody going slower than you is an idiot and anyone going faster than you is a maniac” (George Carlin) We all seem to have a natural tendency to assume the worst in others. When we are exposed to people who are not doing what they are supposed to be doing, it’s…
“Patience is the ability to keep a good attitude while working hard for what you believe in” (Marc Chernoff) We all get irritated or frustrated at times – long queues, traffic that doesn’t seem to move, a lady in the front of the row handing in what seems to be fifty coupons to the check-out…
“Smart leaders today engage with employees in a way that resembles an ordinary person-to-person conversation more than it does a series of commands from on high, instilling a conversational sensibility throughout their organisations” (Groysberg & Slind) Achieving organisational alignment during change interventions – across new processes, systems, procedures and the application of human and other…
I love photography and particularly as it relates to three important concepts – perspective, point of view and opinion. Imagine standing on a road lined by trees on either side. You will notice, as you look at the horizon, that the road and the trees appear to get smaller and smaller the further away they…
There are plenty out there that are bad, really bad – so-called “consultants” that wear the right suits, say the right things, claim experience beyond their years, but who ultimately give the profession a bad name. They parade their “skills” and expertise in front of the client with no real proven substance or testimony to…
Citizens in so many countries are angry. Sometimes and in reasonably good faith, these people have gone to election polls to vote on progressive policy and the said good intentions of party leaders, only to be disillusioned over and over again through selfish and inconsiderate leadership – government officials lining their pockets with the spoils…
In the early 1990’s, Frank C Nahser, Inc., an advertising company based in Chicago, did a 450 page study entitled “What’s Really Going On?” – the study was designed to provide business with a new method of determining what’s really going on in the face of information overload. Recognising the need for and value of…
In the third century A.D., King Ts’ao sent his son, Prince T’ai, to the temple to study under the great spiritual leader, Pan Ku. Because Prince T’ai was to succeed his father as king, Pan Ku was to teach the boy the basics tenets of good leadership. When the prince arrived at the temple, the…
A friend of mine told me about one of his employees who repeatedly came late to work. The young man was hard-working and focused, so performance was no issue. He just started work late each day and if unaddressed by management, would send all the wrong messages to the rest of the staff. His manager…
