values

We need to be aware as a manager, having adopted and implemented a 21st Century approach of truly engaging our employees with authenticity and care, that there might be one or two employees who pull the ring out of things and attempt to get as much out of the manager as possible. These specific employees,…

“The skill of neutrality is a powerful strength if you want to increase your influence” (JoAnn Corley-Schwarzkopf) I sometimes hear the following comments from employees in different organisations: “I can’t speak to my boss as he is biased; managers here don’t really listen to ideas; the concept of ‘fairness’ doesn’t exist in my organisation; my…

In consulting with organisations, I sometimes hear the following statements by employees of their respective managers: “One of my colleagues always underperforms, putting pressure on the whole team, but my boss never addresses the issue” “My boss always tells us that there is nothing he can do about a particular decision as it comes from…

Removing clutter is liberating – getting rid of the unnecessary and creating space to think and focus on the truly important. Yes, removing junk takes time, but it does eventually pay dividends with clean desks, open spaces and a more conducive living or working environment. Creeping clutter is more difficult to tackle – this type…

I wish that I still had 20/20 vision, but many years have slipped by and the time is coming for reading glasses – although reasonably inexpensive, they have the profound ability of bringing text back into focus again and I no longer need to squint to see that which is before me. In geometrical optics,…

“The mirror, a tool by which to ‘know thyself’, invited man to not mistake himself for God, to avoid pride by knowing his limits and to improve himself. His was thus not a passive mirror of imitation, but an active mirror of transformation” (Sabine Melchior-Bonnet) A mirror (or looking glass) is an object that reflects…

I use coloured flipchart markers frequently during my consulting sessions and workshop facilitation for companies, not only to record ideas and other thoughts for the groups, but also to depict concepts graphically and illustrate themes. I was recently introduced to the Neuland suite of products, a range of markers and related products of which is…

“The success of your organisation doesn’t depend on your understanding of economics and organisational development or marketing. It depends, quite simply, on your understanding of psychology: how each individual employee connects with your company; how each individual employee connects with your customers” (The Gallup Organisation) Most employees are amazingly resilient and capable of coping with…

“There is nothing noble in being superior to your fellow man, true nobility lies in being superior to your former self” (Ernest Hemingway) Character (or perhaps ‘honour’) is a trait that most would like ascribed to them and yet the standards of its attainment have become somewhat vague in our modern age. It’s certainly not…