performance

“Coaching: The manager’s multi-purpose tool” We all have coaching needs, particularly if accelerated growth is required. Managers all have coaching responsibilities within their respective roles. Coaching is not just reserved for professionals, however, although they can be incredibly helpful in certain circumstances. Their professional approach and practised skills make coaching sessions meaningful and bring clarity…

“Education is what people do to you. Learning is what you do to yourself. Focus on being connected, always learning, fully aware, and super present” (Joichi Ito) While 66% of employers currently are looking for critical thinking skills in the leaders that they hire (Hays plc, 2023), there are many more abilities that are required…

“One of the problems is that I internalise everything. I can’t express anger; I grow a tumour instead” (Woody Allen) The greatest test of any relationship is what happens when someone lets you down – broken promises, missed deadlines, poor behaviour, less than average performance, negligence, bad attitudes, etc. These disappointments initially may engender surprise,…

“I used to think the worst thing in life is to end up all alone. It’s not. The worst thing in life is to end up with people who make you feel all alone” (Robin Williams, 1951-2014) A UCLA (University of California, Los Angeles) study by Naomi Eisenberger and Matthew Lieberman discovered that the part…

“Confidence develops when you have a deep sense that you can handle the emotional outcome of whatever you face or pursue. Another way to put it is that confidence is the felt sense of a “can-do” attitude” (Joan Rosenberg) Despite many articles from a variety of authors that suggest that growing self-confidence is as easy…

“You can’t beat the smell of fresh ambition in the morning” (ANON) Some levels of ambition are needed for achievement – the desire or will to succeed at something or to realise a set goal. Channelled correctly, ambition can bring great results. Ambition often gets a bad reputation, however, where the very characteristic that encourages…

From the earliest histories of populations and cultures, walls have been built not only to support roof structures and other forms of shelter, but also, and perhaps primarily, as a form of defence – to keep marauding tribes and other instruments of hostility out. Walled cities were the norm and eventually walls were used as…

When having to go to the medical doctor for an appointment and upon entering the surgery, the door is shut behind you and all focus of the doctor falls on you – questions are asked about your condition, you are examined and a suggested course of treatment is offered. There are no distractions, no pharmaceutical…

I quite frequently hear the comment from my delegate customers: “I really wish my boss would be more supportive. He/she needs to be present and on my side/by my side”. Whilst I mostly agree with those making the commentary, there’s a fundamental difference, however, between the two phrases – “by your side” and “on your…

“An ant on its feet can do more than an elephant lying down” (African Proverb) One of the internal challenges that many managers face is the false assumption that they have been employed to be “answer-givers”, “solution-finders” or “problem-solvers”. For some, this assumption and its practice give them a sense of value or “reason for…