An “acquired taste” is appreciation for something unlikely to be enjoyed by a person who has not had substantial exposure to it. The phrase is typically used in relation to food or beverages (everyone not taking to them on account of odour, taste or appearance), but is also used to refer to aesthetic tastes (such…
All companies need them – talented individuals who are not just satisfied with the status quo, but rather who push the perceived boundaries of innovation, creativity and exploration to arrive at better ways of doing things, new or enhanced product suites and improved ways of supplying customers with exactly what they need. If encouraged and…
I had to do some grocery shopping today and couldn’t help noticing the following words on the till receipt: “Do it with passion or not at all!” I fortunately love my job and put passion into what I do, but not everyone has this same experience of work. There are many employees, even some on…
In West Africa, I was enjoying working with and facilitating a workshop for a group of managers from a media company – having rigorous discussions about the topic ‘leadership style’. Many contended that “in that part of the world”, the only way to get things done to certain prescribed quality levels was to shout –…
Acclaimed athletes and international sports teams have many of them – coaches for different aspects of the game or discipline. This group of professional advisors often includes physiotherapists and masseurs, sports psychologists, nutritionists, fitness specialists and even doctors, quite apart from analysts, agents and the like. All the personnel exist for one thing alone –…
The word “genius” perhaps brings to mind a prodigy or mastermind of the past, either in the musical, scientific or mathematical fields – Bach, Einstein, Mozart, Aristotle, Beethoven and Da Vinci, to name a few. There are conflicting ideas, however, on how a genius is developed. John Dryden (English poet, literary critic, translator and playwright)…
Many companies languish with cultures that neither meet organisational needs nor address the core needs of individuals and teams. Although leadership teams intuitively and experientially know that culture impacts on how people behave and perform, few leaders know how to tackle cultural issues (and rectify them where necessary). According to quite a few of these…
“The best reformers the world has ever seen are those who begin on themselves”. George Bernard Shaw Total Quality Management (TQM) is a philosophy introduced to corporations by W Edwards Deming in the 1950’s. The principles have resulted in many training interventions in companies across the world and have had possibly the greatest impact on…
All athletes, who are at the top of their respective disciplines, have them – coaches to enhance performance, sports psychologists, nutritionists, sports physiotherapists, motivational experts and technologists who fine-tune body movement. Without the input of these ‘assistants’, progress in the discipline might be slow or negligible and the athlete may never succeed according to his/her…
You remember some companies for the special attention or additional value that you received upon making your purchase – a free bottle of champagne and chocolates in your hotel room, free pillows with the purchase of a bed set or same day delivery where you know that they have gone out of their way to…
You sense it when you walk in the door – either “this feels like a good place in which to work” or “something is happening here that is causing people to be unhappy and frustrated”. You sense it in body posture, you discover it from the way in which you are greeted and you observe…
To reach targets, drive a strategy with excellence and exceed shareholder demands, organisations need top talent. Gone are the days when employees could just follow process and be reasonably productive for their allotted eight hours – the competition is now too fierce. In the ever-changing and somewhat complex environment of a globalised economy, businesses are…
