“Education is what people do to you. Learning is what you do to yourself. Focus on being connected, always learning, fully aware, and super present” (Joichi Ito) While 66% of employers currently are looking for critical thinking skills in the leaders that they hire (Hays plc, 2023), there are many more abilities that are required…

“Change is hard at first, messy in the middle, and gorgeous at the end” (Robin Sharma) Change initiatives and their accompanying strategies need to be communicated effectively so as to create both understanding and gut-level buy-in. In successful change efforts, the “big picture” and strategy are not locked in a room with the leadership team….

Some teams feel uncomfortable making important decisions. The team members rely on the wisdom of the manager to direct them, their goals, and their targets. They wait to be told what to do and don’t plan their approach to tasks that need to be accomplished. The resultant dysfunctionality leads to necessary micro-management from the leader…

“Almost all conflict is a result of violated expectations” (Blaine Lee, The Power Principle) To avoid relational frustrations and mistrust, expectations between people need to be clarified. This is true at home as well as in business or dealings within other organisations. “Clean up your room and the bathroom before going out” sounds pretty straightforward…

“A good boss makes his men realise they have more ability than they think they have so that they consistently do better work than they thought they could” (Charles Erwin Wilson) I am surprised at how many people hate work. Wherever I go, I come across hundreds of people who prefer the duvet rather than…

“I believe that every right implies a responsibility, every opportunity, an obligation, every possession, a duty” (Nelson Rockefeller) I am sure that you have heard the words ‘that’s not my responsibility’ from people on countless occasions. Other forms of the same expression include “that is not my role”, “that’s not in my employment contract” or…

“Although the world is full of suffering, it is also full of the overcoming of it” (Helen Keller) Many of life’s difficulties are short-term and swiftly come to an end as we get re-employed, or sort out an issue with a friend, or resolve an argument or recover from some illness. Other forms of adversity,…

“There are more things to do than we ever shall get done; there are more books to read than we can ever look at; there are more avenues to enjoyment than we ever shall find time to travel. Life appeals to us from innumerable directions, crying, ‘Attend to me here!’ In consequence, we litter up…

“If you are a good leader, people will respect and admire you. If you are a great leader, people will respect and admire themselves” (Unknown) Leaders that resonate with their subordinates with respect to the very essence of being human matters more than anything else along the journey into the future. The old model of…

“Throughout the centuries there were men who took first steps down new roads armed with nothing but their own vision. Their goals differed, but they all had this in common: that the step was first, the road new, the vision unborrowed, and the response they received — hatred. The great creators — the thinkers, the…

“Perseverance is the hard work you do after you get tired of doing the hard work you already did” (Newt Gingrich) Failure and fatigue are characteristic of the lives of everyone. Life is not “plain sailing” – yes, there are successes and great moments of joy, satisfaction, and happiness, but these are often fleeting, temporary,…

“One of the problems is that I internalise everything. I can’t express anger; I grow a tumour instead” (Woody Allen) The greatest test of any relationship is what happens when someone lets you down – broken promises, missed deadlines, poor behaviour, less than average performance, negligence, bad attitudes, etc. These disappointments initially may engender surprise,…