So much has been written for leaders and managers, team leaders and organisational heads – and rightly so, as there is a huge leadership skills gap in the world. Very little, however, has been written for employees in terms of assisting them with developing the skills needed to enjoy relational effectiveness. So, this post is…

One of the hallmarks of a good business manager is the ability to unlock creativity amongst other managers, supervisors and employees. There are many misconceptions about “creativity”. There is a body of people who believe that creativity is a loose form of self-expression, perhaps unrelated to anything going on in the business world. Some see…

Managers are employed to accomplish very specific project requirements (e.g. a sales manager has to guide and inspire the sales team to reach certain targets that the organisation has set; a call-centre manager must ensure quality and speed to enable customers to understand and purchase projects or get resolution to problems they are experiencing, etc.)….

In a recent discussion with Nico Uys, subject-matter expert, consultant and biological distributor (gobiofarming@gmail.com), I learnt that soil health is foundational if great crops are to be realised. He explained that soil is not an inert, lifeless growing medium, which some modern farming tends to represent, but rather a living, dynamic and ever-changing complete environment….

It had been a long day for the New York City taxi driver and he was really looking forward to a shower and bed. The evening traffic had been busy and he was tired – he was satisfied with the day’s takings, but he now needed a rest after whisking couples off to restaurants and…

Recently, I was deeply moved listening to Benjamin Zander interpret classical music to his students and during a TED Talk, demonstrate his ability to bring out the very best in his fellow musicians. He is the conductor of the Boston Philharmonic Orchestra, founder of the Boston Philharmonic Youth Orchestra and probably one of the best…

“The skill of neutrality is a powerful strength if you want to increase your influence” (JoAnn Corley-Schwarzkopf) I sometimes hear the following comments from employees in different organisations: “I can’t speak to my boss as he is biased; managers here don’t really listen to ideas; the concept of ‘fairness’ doesn’t exist in my organisation; my…

I love classical music, especially some of the compositions from masters of the past. Although I have plenty of recorded music, nothing quite compares to actually attending a concert – the anticipation of the audience, hearing professionals tune their instruments, then silence before the applause as the conductor walks out to take his bow. The…

Frequently, the word ‘empowerment’ mistakenly conjures up images of authority, control and supremacy. The word seems to have so much emotion and sensitivities attached to its application. In an organisational effectiveness context, however, the word is best understood as dismantling unnecessary bureaucracy, removing barriers and enabling people to give their best through training and the…