“Nothing splendid has ever been achieved except by those who dared believe that something inside of them was superior to circumstance” (Bruce Barton) Facing a crisis is not a new concept for the world – there have been many crises that needed solving: world wars, pandemics, tsunamis and other natural disasters, etc. The current COVID-19…

Build a team so strong that no-one can point out the leader (Anon) The mark of true leadership lies in the efficacy, confidence and performance of the leader’s team. Too many leaders rely on personal charisma, authority (even manipulation) and other coercion techniques to get the job done, disempowering team members as a result. Trust…

The worldwide rush to secure a suitable and effective vaccine to counter the COVID-19 pandemic’s reach has reached frenzied proportions. Governments are jockeying to be first in the queue – unfortunately, with some wealthy countries playing geo-political games to outmanoeuvre other less wealthy neighbours, probably to their own demise. Cross-border travellers carrying the virus will…

In audio signal processing and acoustics, an echo is a reflection of sound that is heard by the listener with a delay after the original sound. The delay is directly proportional to the distance of the reflecting surface from the source and the listener. Well-known echo examples include those produced by the bottom of a…

We often make or break relationships with, and subsequent loyalty from, customers by the subtle and sometimes not so subtle messages that we convey to them. Customers want to be treated with dignity and respect, be understood, get good value from purchases and feel that there is a good connection with supplier employees. Treating customers…

Employee wellbeing and employee engagement are both critical ingredients of individual and organisational performance. The two concepts are inextricably interlinked, like two trees growing intertwined. When one is damaged, the other also suffers. This concept has become particularly evident during the COVID-19 pandemic, which has not only impacted so many people physically, but, too, has…

“You will eat, bye and bye, In that glorious land above the sky; Work and pray, live on hay, You’ll get pie in the sky when you die” (Joe Hill – 1879-1915) This quote is originally from the song “The Preacher and the Slave” (1911) by Swedish-American labour activist and songwriter, Joe Hill, which he…

“… the tongue is a small part of the body, but it makes great boasts. Consider what a great forest is set on fire by a small spark” (James 3: 5) Although the weight of the human tongue is only about 60 – 70 grams, its potential for evil is so great that it has…

Pressure gets to everyone from time to time, often resulting in behaviour that is not aligned to one’s “normal”, known character or disposition. This behaviour irregularity causes confusion in the minds of those closest to you, leaving them frustrated and even upset. This happened to me recently when the family were involved in decorating the…

2020 has been a year like no other – some are even saying: “It’s the end of the world as we know it”. People have endured hardships everywhere. The COVID-19 pandemic has been pervasive with virtually no-one left untouched. Lives and livelihoods have been lost. Economies are under huge strain. The prospects for any quick…